Lessons learned using Generative AI for product development

Generative AI is changing how we build and what’s possible for our users. In this session, Natalie Glance, Chief Engineering Officer at Duolingo, will share lessons learned based on real-world case studies.

You will learn about:

• The importance of communicating clear principles on the use of AI 
• Trade-offs in using model APIs vs self-hosting vs on-device
• Buy vs build vs wait decisions in the face of rapid change
• Minimizing switching costs, how to decide which model to use and the importance of evals
• Pros and cons of fine-tuning and custom models
• The technical and change management challenges of retrofitting systems to use AI
• How AI turbo-charges 0 to 1 innovation 

Natalie’s experience leading engineering at Duolingo, where AI has transformed the product and user experience, makes her uniquely qualified to share these insights. This session will help you build a new operational model for the AI era.