Rachel Dines
Rachel Dines leads product and technical marketing for Chronosphere. Previously, Rachel wore lots of marketing hats at CloudHealth (acquired by VMware), and before that, she led product marketing for cloud-integrated storage at NetApp. She also spent many years as an analyst at Forrester Research. Outside of work, Rachel tries to keep up with her young son and hyper-active dog, and when she has time, enjoys crafting and eating out at local restaurants in Boston where she’s based.
Solving the mean time to repair problem
Just how bad is the mean time to repair (MTTR) problem? And how can engineers circumvent common issues to reach their MTTR goals?