Managing people is hard. Managing people who aren’t like you is harder. As we push to build more diverse teams, how do we ensure everyone can succeed equally? Exceptional leaders use empathy to develop relationships with their teammates, don’t shy away from conversations that feel risky, and use a variety of tactics to bring out the best in their colleagues.
This talk will cover challenging situations using scenarios from both sides of the manager/direct report relationship, applicable to anyone who’s tasked with developing the careers of their teammates. You’ll leave with specific tips on how to ensure everyone gets the opportunity and support they need to perform.