Date & time
17:00
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Modern software delivery life cycles have increased the complexity and frequency of incidents, and your team’s ability to respond fast is more important than ever. Yet the first 20 minutes after an incident are often characterized by chaos and confusion, with multiple Slack messages, email chains, Jira tickets, and other tools that don’t talk to each other. Everyone is visibly busy, but the root cause of the incident isn’t any closer to being resolved.
Today, high-performing teams are orchestrating incident management by connecting tools and people to more efficiently automate incident response, optimize resources, and maintain velocity.
This expert panel will discuss how to get started with automating incident orchestration. We’ll explore how to ensure the right context gets to the appropriate person, and where intelligence can assist with decision making and execution of incident response to restore services at speed.
This panel discussion will cover:
- How to maximize coordination during the first minutes following an incident
- Where intelligence can assist your team during this critical window
- Connecting tools and people to automate incident response over time
