The magic of crisis

A crisis is a transformative moment for an organization. If you’re prepared, and with a little luck, it can be an ideal moment to make big technical changes.

All organizations experience crises. An existential threat from a competitor, a highly visible outage, or a disruptive reorg can all land you in the same place. The organization has to adapt to continue to exist. New habits and coordination structures are required. Team members have to perform at their best, and do it while stressed and short of time.

In such conditions, change is coming to your organization. As a Staff+ engineer, you have a key role to play. I’ll show how listeners can direct and shape the changes, leaving systems and structures that are stronger than before.

Key takeaways

• How to identify a useful crisis conditions
• What can staff+ leaders contribute in a crisis?
• Technical capabilities you might want before a crisis